Expert perspectives to inspire, inform, and empower better business

Overview Driving successful AI transformation is no small task. In 2025, we spent the year discussing the growing “superworker” opportunity—where every employee can become more productive, innovative, and impactful through the use of AI. While we saw AI adoption and utilization increase, companywide AI excellence that delivers real financial returns remains unrealized at most organizations. HR plays a pivotal role in moving from AI experimentation to work reinvention. In the latest sprint of The Big Reset, one of our three breakouts—“Orchestrating Enterprise AI Excellence”—discussed just this. We addressed questions such as: What does AI excellence look like at the enterprise level? How can HR lead by example and reinvent its own operating model with AI? And how does developing strong leaders and managers—one of HR’s biggest responsibilities—contribute to creating an AI-powered superworker company? This perspective recaps five weeks of discussion on AI excellence and homes in on a central theme:...

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In this podcast I talk with Nathan Perrott, VP of Innovation at Radancy. Radancy is a major provider of integrated recruiting tools, all integrated in what’s called the Radancy Talent Acquisition Cloud. You may not recognize the name, but Radancy is actually one of the pioneers in talent acquisition, originally started as TMP Worldwide. Over the last 40 years the company has been involved in all aspects of technology-enabled recruitment, (including Monster.com), so they understand job advertising, social media, candidate experience, branding, automated screening, and now AI-powered interviewing. The company’s integrated platform is one of the most end-to-end recruitment systems in the market (handles everything except the ATS) and more than 700 large corporations rely on Radancy. Nathan has been in this space for many years so I ask him to explain how the market has changed, what their new AI copilot is all about, and how companies can save...

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Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labour regulations? The first is a value creator and demands human skills; the second is an administrative function, which should be automated as much as possible. This dual role has defined the profession for years. In fact there is a meme out there called “Don’t Trust HR,” which tried to convince employees that HR was the bad guys. Well we are now entering a transformational time. Starting in 2026, the HR profession is undergoing a massive, AI-driven reinvention that will resolve this conflict, moving HR away from administrative overhead and toward a truly strategic, “full-stack” model. The Weight of History: A Profession Growing in Complexity The HR profession...

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The HR profession is about to go through its biggest transformation in decades. To use a new phrase, this is a “rupture” from the past as we shift to new world of AI agents and superagents automating much of what we do. In this podcast I explain how 30-40% of AI jobs and roles will change, and how HR will become even more strategic as a result. And this is not a story of layoffs or cost reduction: rather we see AI helping to transform HR into a business function that accelerates scale, time to market, customer value, and both employee and customer experience. I also discuss why and how AI accuracy and trust is going to become enormously more important overnight as agents speed up and automate our human capital work. I’m very inspired by what’s about to happen and I want you, as a business or HR professional,...

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This week we launch our Imperatives for 2026, and I discuss the 11 top issues you face and how HR, as we know it, is going to radically change. Our research shows that 30-40% of today’s HR roles will go away, soon to be automated by AI agents and Superagents. Read today’s news release for more details. This podcast explains the transformative impact of enterprise AI on human resources, emphasizing the redefinition of HR roles, the emergence of super agents, and the future of work. It highlights the need for organizations to adapt to these changes by focusing on employee engagement and the development of super workers, ultimately leading to enhanced productivity and organizational growth. Major Messages AI is redefining what HR does and how it operates. We are in the early stages of a technology revolution with AI. AI can analyze unstructured data, making HR more strategic. The concept...

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This week, as part of our 2026 Imperatives launch, I discuss the explosive new world of agents and superagents, and explain why and how you, as an HR or business person, will be “building apps” and “building agents” at work. I also explain why the Superagent architecture, which is explained in our Imperatives research, is going to replace traditional monolithic HR and other applications at a speedy rate. Yes, we’re all going to be “Citizen Developers” and we won’t necessarily need Vibe Coding apps to do this. Galileo is an app-builder today and the upcoming Mars release is going to take it even further. This important topic is a big and very important shift in your thinking about how you run HR and also how you select, purchase, and implement HR technology of all kinds. Listen in, join in our webinar next week, and get Galileo to learn more and...

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