Expert perspectives to inspire, inform, and empower better business

Overview For decades, project managers (PMs) have served as the central coordinators of complex initiatives—aligning stakeholders, tracking milestones, mitigating risks, and delivering outcomes within defined scope, time, and budget constraints. Yet much of the role has historically been administrative, requiring manual status reporting, scheduling updates, risk logs, documentation, and tracking across fragmented systems. AI is now reshaping this foundation by embedding predictive intelligence and automation directly into project workflows. This perspective explores how AI is augmenting the project manager role, defines what an AI-powered superworker project manager looks like in practice, and outlines how organizations must redesign work to fully realize this shift. A Milestone for the Project Manager Role Project management has long been defined by coordination, governance, and control. Even as methodologies evolved from waterfall to agile to hybrid models, the core burden remained: PMs spent disproportionate time tracking progress and producing reports rather than orchestrating strategy. Traditional...

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Perspective

Ok let me get you excited about our fifth-annual HR leadership conference, Irresistible 2026 at USC in Los Angeles. Here are the top 10 reasons to come and bring your team! We have an amazing set of speakers and attendees. Each year only 450 senior HR leaders join us, and this year we host HR executives from Emirates, Etihad, Conagra, Microsoft, Keurig Dr Pepper, Seagate, IATA, Lockheed Martin, Scentre Group, TD Synnex and some special guests from some of the fastest growing technology companies in the world. The fun, informal setting means you will meet everyone, so you’ll build connections for a lifetime. We will be launching an exciting new offering for your growth as a leader. In addition to showing you the latest release of Galileo and giving you lots of hands-on workshops, you’ll see our introduction of a new leadership development offering we’ve been working on for many...

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Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space. This is the first podcast in a series with Josh Secrest, the head of marketing at Paradox, an innovative AI company that pioneered conversational recruiting from end to end. Not only does Josh S. know a lot about the frontline, he has leadership roles at the National Restaurant Association and National Retail Federation, and also has experience leading talent management at McDonald’s and leading culture at Abercrombie. Josh and I will be sharing a series of conversations to help you understand best-practices in high-volume recruiting, frontline workforce management, and the economics and financial business case for automation in this space. This episode features...

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This week I discuss the real possibility that AI Agents could “turn evil” citing the example of Scott Shambaugh, a software engineer, who was attacked by an OpenClaw agent called MJ Rathbun. Just so you understand: Scott is a real person but MJ Rathbun is an AI. Yet MJ took upon itself to openly attack Scott online, presumably for not accepting his open source code. It’s a fascinating (ongoing) story, but it begs a bigger question: when a “human” (or agent) has total authority and power, does it then become evil? We saw this in the famous Stanford Prisoner Experiment, at Abu Ghraib, and in other examples I cite. Does this strange human nature translate directly into AI? As you’ll hear, these new findings deliver many lessons for our corporate AI systems, and I explain how the issues of AI training, governance, and ethics become real. And this brings up...

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Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward. As I explain, this new world is clearly coming into focus but you need to prioritize your energies, and our Systemic HR AI Blueprint (explained) is here to help. Stay tuned for a barrage of announcements about Galileo, which now has more than 1,100 enterprise customers. And please join our Pacesetters program so you can share your own company’s innovations and get recognition for all your company’s creation! Also look at Galileo for Consultants, a new release of Galileo specifically designed for HR, organizational, leadership, and change consultants!  Galileo for Consultants includes a whole array of tools to help...

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Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR. One of the leaders in this market is Oyster, a fast-growing company founded as a B-Corp, dedicated with a mission to make global employment a single, seamless marketplace. The founder of Oyster, Tony Jamous, is a fascinating entrepreneur who has a unique way of describing global employment. In this podcast I interviewed Tony so he can explain some of the strategic issues in building a global company of any size. I think you’ll find Oyster a high value solution provider that combines world-class technology with a strong culture of global advice, support, and regulatory compliance to help companies grow. (FYI...

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