This week Gloat, a pioneer in skills intelligence and talent marketplace, launched a bold entry into the world of AI Agents for HR. It’s an interesting move, demonstrating how competition for core HR technology has emerged. Simply explained, Gloat is offering a toolset (Gloat Agentic HR) which uses all the business rules and security you have in Oracle, Workday, or SuccessFactors and lets you quickly build AI Agents that work in MS Copilot, Teams, Slack, and other AI apps. Application Layers of Agentic AI Let me start with a little architecture discussion. In the world of AI agents, there are essentially five layers. At the bottom we have the systems of record that store, update, and maintain information about our companies. These HCM applications sit on top of complex databases which hold information about our financials, customers, people, inventory, and products. This is the world of Workday, SAP, Oracle, UKG,...

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Today I want to give you a peek into the huge topic of “building AI literacy.” We work with hundreds of companies and vendors that offer many types of training so I wanted to give you an overview. This is a fast-changing topic because there’s a raging debate about what “skills” AI users need (ie. complex thinking? business acumen?). I do know AI learns from language so if you can’t put your needs or wishes into logical statements, you won’t get the most out of AI. But, as I explain, there are a range of other issues as well. I also discuss how we teach people about bias, risk, auditability, data quality, tuning, and how “vibe coding” is a bit more complex than you think. If you’re really stumped about how to use AI in your work, I urge you to get Galileo, our AI Agent specifically designed for HR,...

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This week I share my conversation with Ashutosh Garg, founder of pioneering unicorn Eightfold. Eightfold was the first mainstream AI company focused on HR and recruiting, and as you’ll hear Ashu continues to innovate in many ways. I ask Ashutosh to talk about the market, the change in the AI landscape, and his vision for the future of Eightfold and job seeking. He also explains his career and how he became so successful, and where his career has taken him with his digital twin company Viven.ai. (We use Viven and can attest to its enormous potential.) This convo should teach you a lot about the AI market and also give you career insights into one of the many entrepreneurs shaping our future. We have worked closely with Eightfold for many years and I find Ashutosh’s career inspiring and filled with lessons for all of us. Additional Information Eightfold Reaches Billion...

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I am getting tired of reading stories about AI eliminating jobs. While AI does eliminate tasks and many routine activities, the real story is quite the opposite: AI makes jobs more interesting, more valuable, and ultimately more rewarding (financially and otherwise). I don’t say this because I’m an HR and HR technology analyst, but because I see this happening every day. (My new book coming out this Fall will describe Superwork and Superjobs in detail.) Why AI Is A Massive Job Creation Technology. (podcast) Let me explain with examples. First, let’s talk about software engineers. This is a hot space and my research shows that almost 4-6% or more of the workforce is involved in design, coding, testing, maintenance, and integration of software. So this is tens of millions of people driving trillions of dollars of salary expense, tools, and important corporate projects. If you read Anthropic’s “AI Exposure” research,...

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Four big topics in this podcast. First I give you more detail on jobs and careers in the AI age, and explain why MORE jobs than ever are being created. (Read the details here.) Then I discuss the huge disruption about to take place in the software integration and middleware market. (A multi-billion dollar space for vendors and consulting firms.) Third I discuss the pioneering work by Findem and how human data labeling (and automated labeling) is the next frontier in search, recruiting, and talent intelligence. Finally I talk about my sincere and humble “thank you” to all of you that follow us and how we built Galileo to scale our work. (Join us at Irresistible 2026 to see the top 15 AI Pacesetters in HR.) Additional Information Why AI Is A Massive Job Creation Technology Workday and Sana Unveil A Bold New Strategy For AI Agents, Superagents, and Intelligent...

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Today I move beyond a discussion of AI products and technologies to the real business problem: finding ways to USE AI to further your company’s particular, unique business strategy. There’s a strange phenomenon going on: companies think AI itself will improve productivity “just because it exists.” Well nothing could be further from the truth. As these three examples point out, you should focus on “HOW” you’re going to use AI to forward the strategy, not build a strategy around AI. As these tools become more common this will be clearer and clearer. And the AI vendors (particularly the big ones) are making us crazy with stories of AI “strategies” that feel generic and unachievable. I hope this helps you feel grounded and ready to focus in this crazy world of new tools, platforms, and vendors. I also want to invite you to the Transform conference in Vegas where we’ll be...

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